FCM Travel Solutions today announced an historic win for their Western Australian business with the company's largest ever win in that market.
Programmed Group acquired Skilled Group in October 2015 and after an extensive tender process for Travel Management Services in January 2016, have signed a three-year agreement with FCM for Australia and New Zealand with the option of further extension at the end of the period.
Programmed, a leading provider of staffing, maintenance and facility management services are a long-standing customer of FCM, having originally signed to the corporate travel management company in 2006 and at the time, were FCM WA's largest customer.
FCM General Manager Western Australia, Adrian Cooper said the win was a testament to their exceptional customer focus and ability to adapt and grow as their customers do. It also demonstrates their ability to fulfill changing requirements as travel programs mature and organisation needs change.
"For a long-standing customer like Programmed to remain loyal to FCM for ten years is an achievement in itself,” said Mr Cooper.
“Programmed has elected to continue their partnership with FCM even after a large-scale merger, shows the value they see in our relationship.
"We look forward to continuing our work with Programmed as we both enter into this new and exciting phase.”
Programmed operates through a branch network of more than 130 locations throughout Australia, New Zealand and Singapore.
Programmed Group Procurement Manager, David Hardy says the continuation of the relationship aims to provide a seamless transition and improve operational outcomes for both the former Skilled and existing Programmed businesses.
“As one of Australia’s largest employers, Programmed has a diverse range of businesses across multiple sectors of the economy and we were looking to partner with a company who had the experience and flexibility to manage these complex travel requirements”
“We’re looking forward to further developing the systems and tools we offer our employees to better manage their travel needs, and know that FCM have the capabilities for us to do this,” said Mr Hardy.