In a gala ceremony held at Farnborough Airshow earlier this month, Skytrax presented the 2016 World Airline Awards.
The leaders and top management from over 40 airlines from across the globe attended the event, where Emirates was voted the World’s Best Airline by air travellers.
At the awards event, Edward Plaisted of Skytrax commented: “we are honoured to have so many airlines travel here today and receive their accolades after being voted as Best Airlines in many different categories. For many years we have been dedicated to providing a survey and awards process that remains independent, and delivering an event that is aptly known as the Passenger’s Choice Awards. We have seen many familiar names here today appearing as repeat winners, which I guess reflects that in many cases ‘once a winner, always a winner’ in many customers eyes."
The World’s Top 10 Airlines of 2016
- 1. Emirates
- 2. Qatar Airways
- 3. Singapore Airlines
- 4. Cathay Pacific
- 5. ANA All Nippon Airways
- 6. Etihad Airways
- 7. Turkish Airlines
- 8. EVA Air
- 9. Qantas Airways
- 10. Lufthansa
Emirates was voted the World’s Best Airline by customers at the 2016 Skytrax World Airline Awards held at Farnborough Airshow. This is the fourth time Emirates has won this top prize in the awards history. The airline also won the World’s Best In-flight Entertainment award. Emirates improved its position across a range of awards categories performing well in First, Business and Economy Class survey sections and achieving a top-10 finish in the World’s Best Cabin Staff category
Australia's Qantas was dominant in the Australia & Pacific region and placed 9th while also winning the Best Airline in Australia / Pacific for the fourth successive year and also taking the award for Best Airline Staff in Australia & Pacific and Best Premium Economy Catering. Qantas Group CEO, Alan Joyce commented : “Qantas is really pleased to be so well-represented with three Skytrax awards and a place in the top 10 overall best airlines globally. These awards and our improved ranking in the top ten match up nicely with the really strong customer satisfaction we’re seeing through our own passenger surveys. We often say that our people are our best asset and the win for Best Airline Staff in Australia-Pacific is a testament to what a great job they do on the ground and in the air. It’s also great to see Jetstar recognised as the Best Low Cost carrier in the region for yet another year.”