FCM Illuminate coming soon to Melbourne

FCM Illuminate
Travel News 29 Aug 2016

FCM Travel Solutions is taking educational engagement to the next level with the launch of FCM Illuminate.

Over the past two years, you may have attended one of the FCM Education Series events. Previously focussed on topics such as Technology, Payments & Expense Solutions and the Aviation Workshop, this year FCM is launching a brand new style informational event 'FCM Illuminate'.

WHEN:       Thursday 8th September 2016

WHERE:     Crown Promenade Conference Centre (Rooms M12 and M13), 8 Whiteman Street, Southbank

TIME:         9:00am - 5:00pm with Networking Reception 5:00pm - 7:00pm

RSVP:       Click here to register

ENQUIRIES: Julie McLean, Strategic Partnerships Manager, julie.mclean@fcmtravel.com.au +61409332420


Agenda items: 


Agenda Item


0830-0900 Registration   

The Power of Influence 

The ability to influence others is a highly valuable skill. Being able to shape how others think, feel and act delivers exponential benefits in today’s working environment. Persuasive communication can be the inspiration for support, or the initiator of change. It can be the motivation for increased effort, or the key to sales success. In this workshop, you’ll learn how to positively influence others by building their trust and understanding your own influencing style. Discover how to lead others to your goal by targeting their wants and using language that resonates.

Erin Strube, Senior performance Specialist, GoldMind Performance 
1115-1130 Morning tea  

Up in the air: Aviation Update 

2016 Aviation Analysis Overview followed by an Aviation Panel including representatives with both our leading domestic airlines joined by procurement managers.


Panel Members include:

Michael McDonald, Regional Corporate Sales Manager - VIC/SA/TAS at Virgin Australia

Tim O'Callaghan, Regional Manager at Qantas Airways

Jane Holcombe, Management Consultant

Michael Cotterell, General Manager Supply and Logistics, Newcrest Mining Limited


Virginia Fitzpatrick, General Manager, 4th Dimension Consulting

Virginia Fitzpatrick, General Manager 4th Dimension Consulting 


Facilitator: James Kavanagh, General Manager FCM 


Next Gen Travel Portal 

First Look Launch of the newest Global Travel Portal plus more technology previews including mobile bookings.

Melissa Elf, Head of Sales, FCM 
1300-1400 Lunch   

What's next in Accommodation 

As we enter the Hotel RFP Season, we'll take a global look at trends, rate movements and what you should be looking out for when reviewing your hotel rates.


Panel members include: 

Rachael Thomas, Product Solutions Leader - Hotel Sourcing, 4th Dimension Consulting

Margaret O'Driscoll, Director Global Sales, InterContinental Hotels Group

Fiona Nicholls, Group Manager - Travel / Corporate Finance, John Holland Group

Catherine Rankin, Executive Director Global Corporate Product Marketing, FCTG 

The next phase of Travel & Events 

Cost Optimisation through consolidating your corporate and MICE programs

Natalie Simmons, Global General Manager, cievents 
1530-1600 Afternoon tea   

Travel Transformation 

Hear directly from the procurement team at one of Australia's Top 100 ASX listed companies on how they transformed their travel program over a two year period, the initiatives undertaken and results achieved.

Presenter to be confirmed 

Towards 2025

Global Travel Trends, traveller persona's and the workplace in 2025.

Felicity Burke, Global Director of Account Management, FCM
1715-1730 Close  
1730-1930 Networking receiption sponsored by Virgin Australia   


FCM Illuminate Testimonial:
"I had the opportunity to attend both the Payments & Expense Solutions Showcase and the Aviation Workshop. I found them to be an extremely valuable use of my time. The Expense Solution presentations allowed me to collect all the initial information I needed for our business to evaluate and enter further discussions with providers. While the Aviation Workshop provided me with an insight into a full range of items to consider when evaluating Airline proposals. These events are unique in the travel industry because of the calibre of the attendees and the comfortable environment in which to share information and be educated. I look forward to attending the next FCM Illuminate."

Fiona Nicholls, Group Manager – Travel / Corporate Finance, John Holland Group