How understanding human behaviour can evolve your travel program
A hot topic for business in 2018, Behavioural Economics is a relatively new field that combines insights from psychology, judgment, decision making and economics to generate a more accurate understanding of human behaviour (Harvard Business Review 2017).
For Procurement, an understanding of Behavioural Economics can ensure your travel program policies lead to a seamless booking and travel experience for your people, avoiding traveller friction. Cost savings can often be connected with your approvals policy, but does changing your approach to approvals delay or speed up the the booking process, leading to higher or lower costs in the end?
During FCM Travel Solutions’ Spotlight on Behavioural Economics event we will explore these and more topics, sharing our Travel Policy Audit Document with delegates and encouraging a review of your policies on the day with experts present. Our interactive and thought-provoking workshop-style event will allow you to develop real strategies and ideas that you can take back and implement within your company.
Spotlight on Behavioural Economics is an afternoon workshop commencing at 2.00pm. We'll spend the first half of the afternoon looking at the connection between cultural behaviour, cost and the impact policies and procedures have on booking, travelling, expenses and how these could be improved. The workshop part of the afternoon will be lead by Renos Rologas, Head of Account Management for FCM. We will also hear from Tracey Moore, Group Category Manager, Travel, Expense & Events, ANZ Bank on Transformational change within a global travel program as well as hearing from The Points Whisperer, Steve Hui, Chief Executive, iFLYFlat on Efficient use of Points.
This Spotlight is ideal for Travel & Procurement Managers and will be a hands on event, where delegates attending will be able to return to their business with real strategies to take cost out of their travel program while achieving a frictionless booking and travelling experience.
1:30pm - 2:00pm - Registration open
2:00pm - 2:10pm - Welcome - Melissa Elf, General Manager
2:10pm - 2:40pm - Behavioural Economics Overview & Travel Policy Audit Process - Renos Rologas, Head of Account Management, FCM
2:40pm - 3:15pm - Magnify Workshop - Renos Rologas, Head of Account Management, FCM
3:15pm - 3:30pm - Afternoon tea
3:30pm - 4:00pm - Magnify Best Practice - Julie McLean, Strategic Partnerships Manager, FCM
4:00pm - 4:25pm - Transformational Change Within a Global Travel Program, Tracey Moore, Group Category Manager - Travel, Expense & Events, Group Procurement, ANZ Bank
4:25pm - 4:50pm - Efficient Use of Points - Steve Hui, Chief Executive, iFLYFlat - The Points Whisperer
4:50pm - 5:00pm - Close - Melissa Elf, General Manager
5:00pm - 6:30pm - Networking Reception
Date: 15 February 2018
Venue: Adina, 189 Queen St, Melbourne, Victoria