How understanding human behaviour can evolve your travel program
A hot topic for business in 2018, Behavioural Economics is a relatively new field that combines insights from psychology, judgment, decision making and economics to generate a more accurate understanding of human behaviour (Harvard Business Review 2017).
For Procurement, an understanding of Behavioural Economics can ensure your travel program policies lead to a seamless booking and travel experience for your people, avoiding traveller friction. Cost savings can often be connected with your approvals policy, but does changing your approach to approvals delay or speed up the the booking process, leading to higher or lower costs in the end?
During FCM Travel Solutions’ Spotlight on Behavioural Economics event we will explore these and more topics, sharing our Travel Policy Audit Document with delegates and encouraging a review of your policies on the day with experts present. Our interactive and thought-provoking workshop-style event will allow you to develop real strategies and ideas that you can take back and implement within your company.
Following our Behavioural Economics Magnify workshop, we will hear directly from a Procurement Manager on effecting change in their global travel program, followed by Steve Hui, CEO of iFLYFlat on points efficiencies.
Date: 15 February 2018
Venue: Adina, 189 Queen St, Melbourne, Victoria